Field Service Engineer Controls This job is in the Netherlands

Join Our Dynamic Team as a Field Service Engineer Controls! Are you ready to be the front-line hero in field service, exceeding customer expectations with your technical expertise? As a Field Service Engineer (FSE), you'll be at the forefront of ensuring top-notch performance in troubleshooting, repair, installation, maintenance, customer training, and general support for our machinery at customer facilities. This role is all about making a difference with every customer interaction!

What Makes This Role Exciting?

• Hands-On Excellence: You'll prepare, execute, and follow up on installation and maintenance activities, providing exceptional aftercare for new installations. Stay in close contact with customers and keep them updated on progress.

• Technical Mastery: Maintain and hone your skills to be proficient in installing, troubleshooting, repairing, and training customers on Marel equipment/solutions. Routine maintenance jobs will be a breeze!

• Quality and Discipline: Prepare and report your visits meticulously to ensure the best possible outcomes for our customers. Your updates will keep customer support coordinators and field service administrators in the loop.

• Prioritization: Set your priorities in line with company and customer needs, ensuring efficient and effective service delivery.

• Customer Focus: Deliver a confident, empathic, and competent service, ensuring our customers feel supported and valued.

• Problem Solving: Escalate any service delivery issues according to company processes to provide the right support for the customer.

Main Tasks

• Secure a meeting with the customer upon arrival onsite and receive briefing from the customer.

• Prepare and execute the work as agreed with the customer.

• Configure PLCs.

• Manage the customer experience.

• Identify sales and service opportunities.

• Update and validate information on the Installed Base.

• Process hours and expenses.

• Provide technical reporting.

• Keep stakeholders informed and updated.

• Inform Customer Support about arrival time if outside of the expected window.

• Confirm reception of a work order to the resource planner.

• Update Customer Support and customers on the progress of the work.

• Debrief customers on work done and machine performance. • Report on quality issues and non-conformities (NCR).

Your profile Skills and Abilities

• Deep knowledge of principles and processes for providing stellar customer and personal services.

• Ability to execute agreed tasks and meet deadlines with precision (KPI).

• Results-oriented, with a strong ability to follow through and respect deadlines.

• Excellent face-to-face interaction skills and commercial service abilities.

• Social perceptiveness.

• Strong technical competence in an engineering discipline.

• Computer literate.

• Excellent grammar and communication skills. Education, Knowledge, and Experience

• Degree in Mechanical, Electrical, and/or Software Engineering, preferably from a technical college, or equivalent knowledge level.

• Excellent written and spoken English.

• Recognized product training on food processing equipment preferred.

• Strong communication and analytical skills, with the ability to work under pressure.

• Experience in field service within an equipment/software manufacturing environment is a plus.

Offer: Support and Guidance: Our client will assist you in the move to the Netherlands and getting the necessary documentation to start the next chapter of your career. Competitive Salary: Earn between €3300 and €4100 based on your work experience. Generous Time Off: Enjoy 25 paid holidays in addition to public holidays. Holiday Allowances: Receive holiday allowances of 8.33% of your yearly salary. Career Growth: Benefit from career-oriented education, training, or courses to help you advance. Excellent Employment Conditions: Enjoy top-notch primary and secondary employment conditions.

Are you ready to make a significant impact and take your career to the next level? Apply now and become a vital part of our team, where your skills and dedication will be highly valued!

Maintenance Technician Day Shift

This job is in the Netherlands

Do you have a completed technical education and extensive experience as an independent worker? Are you looking for a job where you can apply your knowledge and skills? Look no further and apply now for the position of Maintenance Technician Day Shift!

Your job

As a Maintenance Technician on our day shift, you'll take charge of both preventive and corrective maintenance. You'll tackle the installation of electrical and control systems for PLCs with ease. Safety is always your top priority, and you'll ensure that our installations are always available at optimal costs.

What Will You Do in This Role?

• Utilize your expertise to solve complex malfunctions and optimize preventive maintenance and work processes within the maintenance team.

• Be actively involved in the preparation and implementation of revision work.

• Participate in new construction and modification projects without hesitation.

• Contribute to various optimization projects in both technical and organizational areas.

• Be on call day and night for a full week periodically to resolve urgent malfunctions and provide breakdown service.

Your profile

• You have a completed technical training in Electrical Engineering.

• You have extensive experience as an independent maintenance technician, particularly in electrical, measuring, and control technology.

• You speak good English.

Offer:

• A competitive salary based on a 40-hour workweek.

• An attractive, results-oriented benefits package.

• A contract with every opportunity for further development—how great is that?

• 25 vacation days.

• A pension scheme with StiPP.

• A challenging job with plenty of variety, a pleasant working environment, and ample room for personal and professional growth.

Join us and take your career to the next level. Apply today and become an essential part of our dynamic team!